Pursuing Excellence as a University Man or Woman – a Note to Students – Part 3

In the world of business, many of the characteristics we have discussed in this series fall under the label “soft skills.” That term can be roughly defined as the personality traits that characterize a person’s ability to interact with others. I want to detail from a career perspective just how important is it to develop these skills.

  • The need for soft skills is vital enough that the lack of them in recent college graduates has garnered articles in publications such as Time, Businessweek and Forbes.
  • The U.S. Department of Labor has a web page dedicated to aiding workers in soft skill development. It’s aimed at young people transitioning into the workforce.
  • In fact, in a November article on Time’s business website, 60 percent of employers said they could not find applicants with the necessary communication and interpersonal skills.
  • A second survey, by staffing company Adecco, was quoted in the same Time article as stating “44 percent of (employers) cited soft skills such as communication, critical thinking, creativity, and collaboration as the area with the biggest gap.”

Your ability to communicate with others and to perform tasks in a group environment – skills you often practice in the classroom – will have a real-world impact on your professional life.

Becoming a university graduate is truly a goal few accomplish. Only 18 percent of Texas adults have a university degree, 16 percent in the Tyler area. You have the potential to make a real difference in the world. As we discussed in my last two posts, your success will come just as much from developing depth of character as it does from excelling in the classroom.

True university men and women understand the importance of excelling beyond your GPA. If you dedicate yourself to acquiring the skills I have discussed in this series, you will find yourself pursuing an excellence of character that will be vital to your success.

Never quit on a project, learn all you can, and always grow in wisdom, knowledge and skills.  Do those things and you’ll not only have a successful career, but you’ll make a difference in the world.

You will be a true university man or woman.

Pursuing Excellence as a University Man or Woman – a Note to Students – Part 1

I have recently been telling audiences that UT Tyler shines because it turns out well-educated graduates who are “university women and men.”  By that term, I mean that our graduates have important soft skills, productive attributes and positive values to go along with first-rate knowledge of their academic disciplines.

At UT Tyler, we pride ourselves in giving you the best knowledge base possible and in holding you to higher-than-average standards.  By doing so, we help enable you to have successful careers and to be productive for yourself, your families and society.

However, a work credential—a certain degree that says you can be an engineer, accountant, nurse, teacher—is NOT the only thing employers want, maybe not even the most important thing.

Numerous employer surveys show the primary reason some recent graduates cannot find employment or advance in their careers is not because they failed to learn the subject matter, but because they did not learn the skills that have nothing to do with a degree plan.  Those other things are every bit as important as what is in the classroom.

I want to tell you what those other skills and characteristics are, in hopes that you will use your university years to develop them.

2University man for blogThe obvious first attribute is that you are a knowledgeable person.  You have professional knowledge that will enable you to build successful careers.  You are here to learn to be accountants, educators, artists, musicians, engineers and nurses and to do great work.  Notice, I didn’t say to get a “job.”  A university man or woman doesn’t want a job. They want to work.  In addition, you have what is known as liberal knowledge—or broader cultural knowledge—that allows you to work with others and connect ideas in order to adapt and solve problems.

In addition to that most important characteristic, I think the following skills are essential to both academic and career success:

1. A university man or woman can think analytically.  They think things though logically,critically and robustly, bringing all their knowledge to bear in a focused and thoughtful way with an eye to getting to the essence of a matter and find solutions.

2. A university man or woman can communicate effectively.  High levels of both written and oral communication are the most critically needed skills—and the most lacking in applicants—for most positions.  Learn to write.  Doing so helps train your brain and gives you orderly thinking skills.

3. A university man or woman exercises sound judgment.  Judgment is the ability to weigh facts and arguments and to evaluate alternative outcomes and their consequences as part of a good decision-making process.  Haven’t you known people or certain friends who could take information and ideas—even regarding where a group should go to eat—and make better-than-average judgment calls?

4. A university man or woman pursues excellence.  He or she subscribes to the adage:  “If a thing is worth doing, it is worth doing well!”  A university man or woman gives anything his best effort.

University man quote box for blog

5. A university man or woman loves to persevere.  They are willing to give anything theydecide to do “the old college try.”  Even more to the point, they do not quit.

  • “No,” “never” and “that can’t be done” are not in their vocabulary.
  • When challenges come, a university man or woman will find a way to say, “Yes, that can be done, if you do it this way.”

6. A university man or woman is honorable, which includes so many attributes.  University men and women:

  • Care about others.
  • Are civil and cordial with each other in all matters of discussion, debate and interaction.
  • Honor all bargains, even those sealed with a handshake.
  • Tell the truth and never cheat—and help others do the same.

7. A university man or woman has courage and will:

  • Take prudent, well-calculated risks in order to achieve the unachievable.
  • Stand up for what they believe is right and fair.
  • Stand up for those who have a smaller voice, or no voice at all.
  • Tell others (with appropriate tact) when they believe those others are incorrect.

8. A university man or women is a leader.

    • They are informed—they read and listen.
    • They are willing and able to make decisions that consider available information and the views of others.
    • They can prioritize—know the difference between what is important and what can be left for another time.
    • They are engines of action that can persuade others to follow and get a task done.
    • When necessary, they are agents of change.

University man Quote 2

9. They have soft skills—the needed communication and interpersonal skills to perform in a professional environment.  A university man or woman can carry on a conversation (in the workplace and with clients) and have dinner easily with co-workers and the supervisor.woman knows how to:

  • Be on time; be prepared; work hard; and do the very best he or she can.
  • Write cogently and succinctly.
  • Really listen.
  • Be a team player (can get along in, and make productive use of, small groups).
  • Shake hands and look someone in the eye—at the same time.

That is a big list, I know. In future blog entries, I will talk about how students can work to develop these skills.

Remembering Convocation

Dr. Rodney H. Mabry

At the beginning of each fall semester, my staff and I present Convocation to the University faculty.  It is a great time to reconnect with our coworkers after the summer and an opportunity to help define our goals for the year.

This year’s Convocation was a little different.  We enjoy being innovative, and Convocation 2013 was a great example of how we are willing to think differently in order to meet the demands of a situation.  Our goal was to develop a program that was interactive and different from what we have presented in years past.

We are halfway through the semester and so far this has been a great academic year.  Innovation and dedication to student success are vital in making this university succeed.  I am sharing the video and speech from this year’s Convocation to remind us that we should keep striving to think outside the box throughout the year.

PATSS and the Importance of Engaged Learning

Change is difficult.  It’s complex, contentious, and time-consuming — but often very rewarding.

In general, higher education has been responsible for many of the world’s new ideas. However, in the vital area of transferring knowledge to new generations, we as an industry have avoided change.

PATSS high resfw copy

Since the time of Socrates in a Greek amphitheater, with adoring students crowded around, the idea of lecture-based teaching has stood the test of time.  But the world is changing.  Widely available new technology now makes it possible to change how we teach while increasing learning and lowering costs.

We live in a society where we talk to friends and family across the world in real time using a cell phone and a wireless data connection.  We shop online, play games with our grandchildren in other states, read books that are stored in the cloud, and keep in touch through social media.

This year’s traditional-age freshmen have never lived without cell phones and barely recall a time before Google.  Today’s students expect and demand information at the touch of a finger.  However, in a world where an almost infinite number of sources (reliable and not) are available on any subject, students still need guidance and encouragement from professors who are able to teach on a flexible schedule using the latest technology. Consequently, our teaching methodology must change, too.  It must change not only to take advantage of the added effectiveness and reduced costs of using new technology, but also because technologically savvy students demand it.

They want to have their professors’ lectures available on YouTube and Vimeo.   They want those lectures to come in natural lengths to fit different topics or concepts, not only in 50-minute blocks.  They want to be able to view material day or night, start and stop a lecture, rewind it, and even view parts of it again.

They want to be directed to the explanations available online from other world-renowned experts.  They want to be able to discuss the material with their classmates online, seek help on unclear items and offer help when they believe they understand.

This quick, and surprisingly deep, interaction with other learners (always monitored by professors and graduate students for accuracy) is particularly important to today’s students.  It is a powerful way to learn.

Quote

Finally, students still want class meetings, but not only to hear professors lecture.  Instead, they want to interact with the professors and their classmates in a variety of ways that enable them to answer questions, apply the material and solve problems.  They want to be fully engaged in the learning process.

I am proud to say that at UT Tyler we are moving rapidly beyond the stale classroom lecture to fully engaged learning by implementing an exciting new project.  One of our newest projects, PATSS (Patriots Applying Technology for Success and Savings), allows us to join our students in the technology-based environment they inhabit and use every day.

This fall, our first PATSS classes are being taught across campus. Like many of the initiatives in education these days, PATSS is designed to help us maximize our resources.  That’s the “savings” part.  But it is the “success” part that is truly exciting.

To gain both major benefits – student success and resource savings, not to mention greater student satisfaction – we are “flipping” our classes and fully engaging our students in their own learning process.  In what we are calling Hyflex classes, students learn the material online and take quizzes online.  During class, they discuss.  They participate in activities where the material is used.  They engage with each other in groups.  In short, they apply the material.

UT Tyler offers a web resource specifically geared toward students looking for online options.

UT Tyler offers a web resource specifically geared toward students looking for online options.

Studies of real classroom data show that this learning process is better.  Students learn more per unit of time and retain it longer.  Using technology this way to engage students extends the range of professors and lowers costs.  And students are more satisfied with their learning given the greater interaction with others and given the much greater flexibility and control each student has over the timing of their learning efforts.

Nobel Laureate Dr. Carl Wieman confirms these results in his work on how students learn more physics in “flipped” classes that also use project-based learning to engage students.  He found that more students will succeed in gatekeeper courses such as calculus, chemistry and physics, lowering the withdrawal and failure rates in these tough courses.  Prof. Wieman came to UT Tyler at the beginning of the semester to talk to us as part of our long-running Distinguished Lecture Series.  His studies on learning were certainly an important inspiration for the PATSS project.

We expect that this engaged learning process will be good for our faculty as well.  With this model, after the initial extra work to change teaching styles, faculty will actually save time and be able to do more of what they love – teach – while enjoying it more.

In the fall of 2013, more than 750 students were enrolled in the PATSS project.  So far, the response from those students has been very positive.

Here at UT Tyler, we know the world is changing.  And we are working to embrace and lead that change with it.  We believe in innovation, and PATSS is just one example of how thinking beyond the usual will help us better meet the needs of our students.